Frequently Asked Questions
How Can I Make A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
How Do I Pay? Is it Safe?
We accept all credit cards and debit cards. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. We use a third party Payment Service Provider to guarantee your security, no-one at our company ever sees your credit card details this is all done by "SagePay" our Payment Service Provider
What areas do you deliver to, is it cheaper if I buy from a local company?
We deliver to any postcode in mainland UK at a flat rate of £5.77 no matter where you live or how much you have! We are able to provide this service because we have negotiated some great deals with our couriers because of the huge volume of goods that we send through them.
When are goods normally despatched?
We always despatch goods either same day or next day. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Do you provide a Guarantee?
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.